/* Snappy Chat staff Inbox (Inbox page and dashboard), built to the approved mockup.
   Theme resets: WoodMart capitalises buttons and styles inputs. */
.wsci { --i-ink: #1D1A17; --i-muted: #6B635A; --i-line: #ECDCC6; --i-soft: #F2E8DA; --i-cream: #FFF8EE; --i-red: #9B1111; --i-gold: #F8B30F;
	font: 15px/1.4 Montserrat, -apple-system, "Segoe UI", system-ui, sans-serif; color: var(--i-ink); display: flex; flex-direction: column; gap: 12px; height: calc(100vh - 32px); height: calc(100dvh - 32px); }
.wsci *, .wsci *::before, .wsci *::after { box-sizing: border-box; }
.wsci button, .wsci input, .wsci textarea { font: inherit; text-transform: none !important; letter-spacing: normal !important; margin: 0; box-shadow: none; min-height: 0; }
.wsci input, .wsci textarea { box-sizing: border-box !important; max-width: 100%; } /* Theme makes search boxes content-box (measured: 30px overflow). */
.wsci [hidden] { display: none !important; }
.wsci a { color: var(--i-red); }
.wsci-sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.wsci-top { display: flex; justify-content: space-between; align-items: center; gap: 10px; flex-wrap: wrap; }
.wsci-title { display: flex; align-items: baseline; gap: 12px; flex-wrap: wrap; }
.wsci-title b { font: 800 26px "Bricolage Grotesque", Montserrat, sans-serif; }
.wsci-title span, .wsci-me { font-size: 14px; color: var(--i-muted); }
.wsci-grid { flex: 1; min-height: 0; display: grid; grid-template-columns: 320px minmax(0, 1fr) 300px; gap: 16px; }
.wsci-list, .wsci-conv, .wsci-side { background: #fff; border: 1px solid var(--i-line); border-radius: 16px; min-height: 0; overflow: hidden; }

/* list */
.wsci-list { display: flex; flex-direction: column; }
.wsci-list-h { padding: 12px; display: flex; flex-direction: column; gap: 10px; border-bottom: 1px solid var(--i-soft); }
.wsci-list-h input { width: 100%; height: 42px !important; border: 1px solid var(--i-line) !important; border-radius: 21px !important; padding: 0 14px !important; background: var(--i-cream) !important; color: var(--i-ink) !important; font-size: 14px !important; }
.wsci-tabs { display: flex; gap: 4px; }
.wsci-tabs button { flex: 1; min-height: 36px !important; border: 0 !important; border-radius: 8px !important; background: var(--i-soft) !important; color: var(--i-ink) !important; font-weight: 700 !important; font-size: 13px !important; cursor: pointer; padding: 0 6px !important; }
.wsci-tabs button.is-on { background: var(--i-ink) !important; color: #fff !important; }
.wsci-items { flex: 1; overflow-y: auto; }
.wsci-item { width: 100%; display: flex; gap: 10px; padding: 12px !important; border: 0 !important; border-bottom: 1px solid var(--i-soft) !important; background: #fff !important; color: inherit !important; text-align: left; cursor: pointer; border-radius: 0 !important; font-weight: 400 !important; }
.wsci-item:hover { background: #FFFBF6 !important; }
.wsci-item.is-on { background: #FFF4F1 !important; box-shadow: inset 3px 0 0 var(--i-red); }
.wsci-item.is-closed { opacity: .6; }
.wsci-av { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 14px; flex: none; }
.wsci-av.c0 { background: #F8B30F; color: #6E0B0B; } .wsci-av.c1 { background: #DDF0E5; color: #1E5E3C; } .wsci-av.c2 { background: #E1EAF7; color: #234C86; } .wsci-av.c3 { background: #FBE3DC; color: #8A1B1B; }
.wsci-it { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.wsci-it-h { display: flex; justify-content: space-between; gap: 8px; }
.wsci-it-h b { font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-it-h span { font-size: 12px; color: var(--i-muted); flex: none; }
.wsci-it-h span.is-new { color: var(--i-red); font-weight: 700; }
.wsci-tag { font-size: 12px; color: var(--i-red); font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-it-l { display: flex; justify-content: space-between; gap: 8px; align-items: center; }
.wsci-it-l span { font-size: 13px; color: var(--i-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-count { min-width: 22px; height: 22px; padding: 0 6px; border-radius: 11px; background: var(--i-red); color: #fff !important; font-size: 12px !important; font-weight: 700; display: flex; align-items: center; justify-content: center; flex: none; }
.wsci-empty { padding: 16px; margin: 0; color: var(--i-muted); }
.wsci-pick { margin: auto; }

/* conversation */
.wsci-conv { display: flex; flex-direction: column; }
.wsci-ch { padding: 10px 14px; border-bottom: 1px solid var(--i-soft); display: flex; align-items: center; gap: 10px; }
.wsci-back { display: none; width: 44px; height: 44px; border: 0 !important; background: none !important; color: var(--i-red) !important; padding: 0 !important; cursor: pointer; align-items: center; justify-content: center; flex: none; }
.wsci-ch-who { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.wsci-ch-who b { font-size: 16px; }
.wsci-ch-who span { font-size: 12px; color: var(--i-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-call { width: 44px; height: 44px; border-radius: 50%; border: 1px solid var(--i-line); display: none; align-items: center; justify-content: center; color: var(--i-ink) !important; flex: none; }
.wsci-pill-btn { min-height: 38px !important; padding: 0 16px !important; border-radius: 99px !important; border: 1px solid var(--i-line) !important; background: #fff !important; color: var(--i-ink) !important; font-weight: 700 !important; font-size: 13px !important; cursor: pointer; flex: none; }
.wsci-strip { display: none; margin: 10px 12px 0; padding: 10px 12px; border: 1px solid var(--i-line); border-radius: 14px; text-decoration: none; color: inherit !important; justify-content: space-between; align-items: center; gap: 8px; }
.wsci-strip b { font-size: 14px; display: block; }
.wsci-strip small { font-size: 12px; color: var(--i-muted); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-status { font-size: 12px; font-weight: 700; padding: 3px 10px; border-radius: 99px; background: var(--i-soft); color: var(--i-ink); flex: none; white-space: nowrap; }
.wsci-status.s-wsfo-out { background: #E1EAF7; color: #234C86; } .wsci-status.s-wsfo-ready, .wsci-status.s-completed { background: #DDF0E5; color: #1E5E3C; }
.wsci-status.s-processing, .wsci-status.s-wsfo-preparing { background: #FFF1D6; color: #7A4A00; } .wsci-status.s-cancelled, .wsci-status.s-failed { background: #FEF3F2; color: #912018; }
.wsci-thread { flex: 1; overflow-y: auto; background: #EFE7DC; padding: 16px; display: flex; flex-direction: column; gap: 10px; }
.wsci-day { align-self: center; font-size: 12px; color: var(--i-muted); background: rgba(255, 255, 255, .7); padding: 3px 12px; border-radius: 99px; }
.wsci-m { max-width: 70%; background: #fff; border-radius: 4px 16px 16px 16px; padding: 9px 12px; align-self: flex-start; display: flex; flex-direction: column; gap: 4px; white-space: pre-wrap; word-wrap: break-word; }
.wsci-m.is-me { align-self: flex-end; background: #D9F2DE; border-radius: 16px 4px 16px 16px; }
.wsci-m.has-img { padding: 4px; } .wsci-m.has-img .wsci-t, .wsci-m.has-img .wsci-meta { padding: 0 8px; }
.wsci-m img { display: block; width: var(--wsci-pw, 160px); max-width: 100%; height: auto; max-height: calc(var(--wsci-pw, 160px) * 1.3); object-fit: cover; border-radius: 12px; cursor: zoom-in; }
.wsci-m small { font-size: 12px; font-weight: 700; color: var(--i-red); }
.wsci-meta { font-size: 11px; color: var(--i-muted); align-self: flex-end; white-space: nowrap; display: flex; align-items: center; gap: 4px; }
.wsci-m.is-me .wsci-meta { color: #4E6B55; }
.wsci-m.is-sending { opacity: .6; }
.wsci-typing { align-self: flex-start; font-size: 13px; color: var(--i-muted); font-style: italic; }
.wsci-compose { padding: 10px 14px 12px; border-top: 1px solid var(--i-soft); display: flex; flex-direction: column; gap: 10px; }
.wsci-quick { display: flex; gap: 8px; flex-wrap: wrap; }
.wsci-chip { min-height: 34px !important; padding: 0 12px !important; border-radius: 99px !important; border: 1px solid var(--i-line) !important; background: var(--i-cream) !important; color: var(--i-ink) !important; font-weight: 600 !important; font-size: 13px !important; cursor: pointer; max-width: 100%; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wsci-chip.is-edit { border-style: dashed !important; background: #fff !important; color: var(--i-muted) !important; }
.wsci-row { display: flex; gap: 8px; align-items: flex-end; }
.wsci-round { width: 44px; height: 44px; border-radius: 50% !important; border: 1px solid var(--i-line) !important; background: var(--i-cream) !important; color: var(--i-ink) !important; display: flex; align-items: center; justify-content: center; flex: none; cursor: pointer; padding: 0 !important; }
.wsci-text { flex: 1; min-width: 0; min-height: 44px !important; max-height: 160px; resize: none; border: 1px solid var(--i-line) !important; border-radius: 14px !important; padding: 10px 14px !important; background: var(--i-cream) !important; color: var(--i-ink) !important; font-size: 15px !important; height: 44px; }
.wsci-send { min-height: 44px !important; padding: 0 22px !important; border-radius: 99px !important; border: 0 !important; background: var(--i-red) !important; color: #fff !important; font-weight: 700 !important; cursor: pointer; flex: none; }
.wsci-send:disabled { opacity: .5; }
.wsci-pending { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--i-muted); }
.wsci-pending img { width: 48px; height: 48px; object-fit: cover; border-radius: 8px; }
.wsci-pending button { border: 0 !important; background: none !important; color: var(--i-red) !important; font-weight: 700 !important; cursor: pointer; }
.wsci-err { margin: 0; padding: 8px 14px; background: #FEF3F2; color: #912018; font-size: 13px; }

/* customer panel */
.wsci-side { padding: 16px; display: flex; flex-direction: column; gap: 14px; overflow-y: auto; }
.wsci-sec { display: flex; flex-direction: column; gap: 6px; }
.wsci-sec + .wsci-sec { border-top: 1px solid var(--i-soft); padding-top: 14px; }
.wsci-sec h3 { margin: 0; font-size: 12px; font-weight: 700; color: var(--i-muted); letter-spacing: .06em; text-transform: uppercase; }
.wsci-sec b { font-size: 15px; }
.wsci-sec span, .wsci-sec li { font-size: 13px; color: var(--i-muted); }
.wsci-sec ul { margin: 0; padding: 0; list-style: none; display: flex; flex-direction: column; gap: 4px; }
.wsci-sec .wsci-h2 { display: flex; justify-content: space-between; align-items: center; gap: 8px; }

/* quick reply editor + photo viewer */
.wsci-modal { position: fixed; inset: 0; z-index: 100000; background: rgba(29, 26, 23, .5); display: flex; align-items: center; justify-content: center; padding: 16px; }
.wsci-modal > div { background: #fff; border-radius: 18px; padding: 20px; width: min(520px, 100%); display: flex; flex-direction: column; gap: 12px; font: 15px/1.4 Montserrat, system-ui, sans-serif; color: #1D1A17; }
.wsci-modal h2 { margin: 0; font-size: 20px; }
.wsci-modal p { margin: 0; font-size: 13px; color: #6B635A; }
.wsci-modal textarea { width: 100%; min-height: 200px; border: 1px solid #ECDCC6; border-radius: 12px; padding: 10px 12px; font: inherit; }
.wsci-modal .wsci-mrow { display: flex; justify-content: flex-end; gap: 8px; }
.wsci-modal button { min-height: 42px; padding: 0 18px; border-radius: 99px; border: 1px solid #ECDCC6; background: #fff; font: 700 14px Montserrat, sans-serif; text-transform: none; cursor: pointer; }
.wsci-modal button.is-main { background: #9B1111; border-color: #9B1111; color: #fff; }
.wsci-view { position: fixed; inset: 0; z-index: 100000; background: rgba(0, 0, 0, .88); display: flex; align-items: center; justify-content: center; padding: 16px; cursor: zoom-out; }
.wsci-view img { max-width: 100%; max-height: 100%; border-radius: 8px; }

/* Inbox page (full screen) + sign-in card */
html:has(body.wsci-page) { margin-top: 0 !important; }
body.wsci-page { margin: 0 !important; padding: 0 !important; background: #FFF8EE !important; }
body.wsci-page .wd-toolbar, body.wsci-page .wd-cookies-popup, body.wsci-page .wd-promo-popup, body.wsci-page .scrollToTop, body.wsci-page #wpadminbar, body.wsci-page #wa-live-chat, body.wsci-page #wsc { display: none !important; }
.wsci-main { padding: 16px 20px; max-width: 1400px; margin: 0 auto; }
.wsci-card { max-width: 400px; margin: 12vh auto 0; background: #fff; border-radius: 20px; padding: 28px; box-shadow: 0 10px 30px rgba(29, 26, 23, .08); display: flex; flex-direction: column; gap: 10px; font: 15px/1.4 Montserrat, system-ui, sans-serif; color: #1D1A17; }
.wsci-card h2 { margin: 0; font: 800 24px "Bricolage Grotesque", Montserrat, sans-serif; }
.wsci-card p { margin: 0; color: #6B635A; }
.wsci-card .wsci-err { border-radius: 10px; }
.wsci-card form { display: flex; flex-direction: column; gap: 12px; }
.wsci-card label { display: flex; flex-direction: column; gap: 4px; font-weight: 600; font-size: 14px; }
.wsci-card input { width: 100%; border: 1px solid #ECDCC6 !important; border-radius: 12px !important; padding: 12px 14px !important; font: inherit; background: #FFF8EE !important; height: auto !important; }
.wsci-card button, .wsci-btn { border: 0 !important; border-radius: 99px !important; padding: 14px !important; background: #9B1111 !important; color: #fff !important; font: 700 15px Montserrat, sans-serif !important; text-transform: none !important; text-align: center; text-decoration: none; cursor: pointer; }

/* dashboard */
.wsci-admin .wsci { height: calc(100vh - 130px); margin-top: 8px; }
.wsci-admin .wsci-applink { margin: 8px 0 0; }

/* narrower: no customer column; phones: list or one conversation */
@media (max-width: 1100px) { .wsci-grid { grid-template-columns: 300px minmax(0, 1fr); } .wsci-side { display: none; } .wsci-strip { display: flex; } }
@media (max-width: 760px) {
	.wsci-main { padding: 8px; }
	.wsci { height: calc(100vh - 16px); height: calc(100dvh - 16px); gap: 8px; }
	.wsci-title b { font-size: 22px; }
	.wsci-grid { grid-template-columns: minmax(0, 1fr); }
	.wsci-conv { display: none; }
	.wsci.has-chat .wsci-list { display: none; }
	.wsci.has-chat .wsci-conv { display: flex; }
	.wsci.has-chat .wsci-top { display: none; }
	.wsci-back, .wsci-call { display: flex; }
	.wsci-ch { padding: 8px 10px 8px 4px; }
	.wsci-m { max-width: 85%; }
	.wsci-quick { flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none; }
	.wsci-chip { flex: none; }
	.wsci-row .wsci-send { padding: 0 16px !important; }
	.wsci-admin .wsci { height: auto; }
}